Civic Connections

Learning & Development

A workplace learning specialist collaborates closely with a client to develop a suitable product by following a structured and client-centric approach. Here's a step-by-step breakdown of this process:
01

Needs Assessment and Analysis

We start by conducting a thorough needs assessment in collaboration with the client. This involves understanding the client's goals, the specific learning objectives, target audience, existing knowledge base, and desired outcomes. They gather relevant data and feedback to inform the development process.
02

Customized Learning Plan

 Based on the needs assessment, we design a tailored learning plan that outlines the curriculum, training methods, and evaluation strategies. They propose a clear roadmap that aligns with the client's requirements, ensuring that the product addresses identified knowledge or skill gaps effectively.

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03

Content Development

We create the actual content for the learning product. This can involve developing instructional materials, interactive modules, assessments, case studies, simulations, or any other necessary components. We ensure the content is engaging, informative, culturally sensitive and aligns with the learning objectives and plain language principles.

04

Iterative Feedback and RevisionLearning programs

Throughout the development process, the we maintain open communication with the client, sharing progress and receiving feedback. This feedback loop is essential for making necessary adjustments and improvements to the product. We refine the content and structure based on client input to ensure the product meets expectations.
05

Delivery and Implementation 

We work with the client to strategize the product's implementation, including delivery methods, scheduling, and support mechanisms. We provide guidance on how to effectively roll out the product within the organization, considering factors such as communication plans, trainer preparation, and ongoing support.
06

Monitoring and Evaluation:

After implementation, the client monitors the product's performance, gathers feedback from learners and stakeholders, and analyzes the outcomes against the initial objectives.

MAKE REAL RESULTS HAPPEN. | THIS IS MORE THAN JUST LEARNING.

We make real results happen.

We can design online or in person courses to meet your needs. 

9/10

— Grace Walsh

96%

Completition rate on all courses.

100s

Happy students across the country

Ready to explore options?

We look forward to understanding your needs and designing for your learners. 
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